Shipping Policy

Valley Metal Manufacturing Ltd. ships orders throughout North America from our location in Abbotsford, British Columbia, Canada.

Order Processing

Most orders ship within 72 hours of being placed. Processing times may vary depending on product availability and order volume. Orders are generally shipped via FedEx.

Shipping Costs

Exact shipping costs are calculated and displayed at checkout based on your order, delivery address, and selected shipping option.

For orders shipped within North America, the final checkout total includes applicable taxes, brokerage fees, duties, and tariffs. You will not incur additional charges for these items upon delivery. No surprise charges.

Delivery Times

Delivery times vary depending on your location and the shipping option selected at checkout. Most North American orders are delivered within 10 days after shipment.

Processing and delivery times are estimates and are not guaranteed. Holidays, severe weather, carrier disruptions, and other unforeseen circumstances may affect actual delivery times.

Delivery Issues

Please ensure your shipping address is complete and accurate before submitting your order. If you notice an error, contact us as soon as possible so we can determine whether a correction is still possible.

If your shipment is delayed, arrives damaged, or appears to be missing, please contact us for assistance. For damaged shipments, retain the packaging and take photographs of the damage to help us investigate.

Contact Us

For shipping questions or assistance with your order, contact:

Valley Metal Manufacturing Ltd.
Unit 114–663 Sumas Way
Abbotsford, BC V2S 7P4, Canada
Email: webinfo@metalmarket.ca
Phone: 1-888-855-8333